Frequently Asked Questions

Yes, and typically you’ll have them a few days after placing the order.

Yes, and typically we can have site specific engineering within 7-10 days.

Yes, all of our aluminum products will ship in complete (ready for installation) sections?

Yes, we provide complete support from start to finish.

When we started our “tag line” was SHade solutions for ARCHitectS

Powder Coating:

• Similar to paint but more durable and won’t easily peel
• Available in a wide range of colors
• Can be applied to welded products
• Comes with a 10-year warranty against peeling

Anodized Finish:

• Created through a chemical process that creates a protective layer on the aluminum
• Already in its final state, providing excellent long-term protection
• More durable than powder coating
• Limited color options
• Cannot be applied to welded products (welds will turn black)
• Comes with a 20-year warranty
• Similar to the finish used on iPhones and other premium products

Powder Coating:

• May get scratched if impacted (though won’t peel under normal conditions)
• 10-year warranty (compared to 20 for anodized)

Anodized:

• Cannot be used on welded products
• Only suitable for projects where components are cut and screwed together
• Limited color selection

Kynar:

• Higher cost
• May have longer lead times

For projects outside our installation service area, we provide:

• Detailed installation PDFs with step-by-step instructions
• All parts are clearly labeled and organized
• Comprehensive hardware kits with instructions
• Phone support during installation if needed

Our products are carefully packaged for safe transport and easy installation:

• Products arrive on secure pallets for easy forklift handling
• All components are labeled by unit
• Hardware is packaged and labeled clearly
• Products are protected with tarps during shipping
• Detailed installation guides accompany all shipments

Yes, Installation tabs are included (and provided early) for various conditions for connection.

Yes. Sharchs can accommodate bulk orders for sunshades, canopies, and pergolas. These projects are ideal for developments such as multi-family housing, educational facilities, and commercial buildings where consistent design elements are desired across multiple units. Our team can provide standardized designs for multi-unit installations with consistent specifications.

While these terms are sometimes used interchangeably depending on region, they generally refer to similar overhead structures:

• Trellis: An overhead structure often used to provide partial shade or to support climbing plants
• Pergola: Similar to a trellis, typically a more substantial structure that creates an outdoor room
• Lattice: Refers to a backyard shade structure, can be made of wood or aluminum

While we have experience with aluminum walkways and have completed walkway projects in the past, we currently focus our expertise on sunshades, canopies, and trellises. Contact us for specific walkway requirements, as we can evaluate projects on a case-by-case basis.

Sharchs’ provides sunshades for various projects in various sizes. By submitting a request for a quote, we are able to give you an estimate of your project’s cost for the exact dimensions you need.

Our project price ranges vary. In order for us to give you the best estimate for your project, please fill out a request a quote form!

For general contractors, we provide:

• Detailed installation guides and documentation
• Clear shipping and delivery information
• Product specifications and requirements
• Support throughout the construction process

Developers, particularly those working on multi-family and community projects, can benefit from our:

• Standardized designs for multi-unit installations
• Project management assistance for large-scale implementations
• Consistent, replicable solutions for community-wide aesthetics
• Long-lasting, low-maintenance product options